Frequently Asked Questions

What is home health?

Home health care is a wide range of health care services that can be given in your home for an illness or injury. Home health care is usually less expensive, more convenient, and just as effective as care you get in a hospital or skilled nursing facility. The goal of home health care is to help you get better, regain your independence, and become as self-sufficient as possible. Medicare requires at you are “homebound” in order to receive these services.

What does “Homebound” mean?

To be homebound means the following:

  • Leaving your home isn’t recommended because of your condition.
  • Your condition keeps you from leaving home without help (such as using a wheelchair or walker, needing special transportation, or getting help from another person).
  • Leaving home takes a considerable and taxing effort.

A person may leave home for medical treatment or short, infrequent absences for non-medical reasons, such as attending religious services. You can still get home health care if you attend adult day care, but you would get the home care services in your home.

Who pays for home health?

Medicare benefits cover home health services at 100%, and many private insurance plans have home health benefits as well. Dependable Care accepts Medicare, Humana, Care Improvement Plus, and Aetna PPO plans.

Who chooses which home health agency to use?

Medicare beneficiaries have the right to choose who they want as their home health agency. For members of managed care plans, choices will depend upon which home health agencies your plan works with.

Are the home health workers insured while coming to my home?

Yes. All staff members are fully insured and bonded against theft.